Employers are also reminded to respond honestly to claim applications in the FAQ with respect to SIDES ( Developed through a strategic partnership between the U.S. Department of Labor and state Unemployment Insurance agencies, the State Information Data Exchange System (SIDES) and SIDES E-Response systems offer employers and third-party administrators (TPAs) – free of charge – a secure, electronic and nationally standardized format to respond to Unemployment Insurance information requests, reduce follow-up phone calls and streamline Unemployment Insurance response processes.):
"Q: What are the main causes of Unemployment Insurance overpayments?
A: The two largest causes of Unemployment Insurance overpayments are a lack of complete and accurate information when someone files a claim and people who work while collecting Unemployment Insurance benefits. Many Unemployment Insurance overpayments, which could be prevented by receiving timely and accurate information, negatively impact employers’ bottom lines.
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Q: Are SIDES and SIDES E-Response expected to reduce Unemployment Insurance overpayments?
A: Yes. Both options have the potential to reduce Unemployment Insurance overpayments while improving the Unemployment Insurance information exchange process."
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