NEW YORK UNEMPLOYMENT INSURANCE - HEARINGS AND APPEALS - CAPABILITY OF EMPLOYMENT - CASE NO. 6

This is from page 6 of the Claimant's Handbook of the DOL (emphasis supplied):

"When you call TEL-SERVICE, you will be asked to choose your language. You will then hear two options:

• For general information about Unemployment Insurance, press 1.

• To claim weekly benefits or other claim services, press 2.

After you press option “2” and your Social Security Number and PIN have been verified, the system will ask you if you want to claim your weekly benefits or find out information on your payments.

• To claim unemployment insurance benefits, say ‘claims’ or press “1”.

• To inquire about the status of your payments, say ‘payment status’ or press “2”.

*If you are a person with a disability who is unable to access our services without the assistance of another person, you may allow another person to assist provided you are present each time the services are accessed including the entry of the PIN. You will be held accountable for the actions of your agent and may be subject to penalties including forfeiture of benefits if you are not present when your agent accesses our services. Claiming weekly benefits When you claim weekly benefits, whether you use the web or TEL-SERVICE, the system will ask you a series of questions. Your eligibility to weekly benefits is based on your answers to the questions. You will be prompted to enter your Social Security Number and your PIN. You will be asked some or all of the following:

• If you want to claim benefits for the previous week.

• If your address has changed since you last claimed benefits.

• If you worked during the previous week, and if yes, the number of days you worked.

• If you refused an offer of employment.

• If you were ready, willing and able to work during the previous week.

• If you received any holiday pay for days during the previous week.

• If you received any vacation pay for days during the previous week.

• If there was a break in your claim since the last time you claimed benefits, you will be asked the reason for the break.

• If there was a break because you were employed, you will be asked the specific reason why you are no longer working.

• If you are in an approved training program, you will be asked about your attendance at training."