"Hope LoanPort® (HLP) is a neutral, national, and non-profit utility
providing technology-based solutions that facilitate transparency,
accessibility, consistency of treatment and a superior experience to consumers
and their advocates in pursuit of foreclosure alternatives and affordable home
loans in underserved markets. Use of HLP is free for the authorized HUD-approved
nonprofit housing
counselors working on behalf of the homeowner. For mortgage servicers,
homeowners and their advocates, HLP is an established communication and
processing platform dedicated to providing homeowners with a neutral assistance
option. HLP is regularly updated to facilitate compliance with evolving Federal
and Investor assistance programs and servicing guidelines. HLP's secured
web-based portal includes real time messaging between counselors and servicers,
status updates, and electronic document storage."
See https://www.hopeloanportal.org/
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