Showing posts with label parental rights. Show all posts
Showing posts with label parental rights. Show all posts

Monday, July 20, 2026

MA CHILD WELFARE - PATTERN OF NEGLECT OR MISCONDUCT NOT REFUTED

 


IN RE ADOPTION OF COLTON, No. 25-P-710. Mass: Appeals Court 2026:

"HERSHFANG, J.

After trial, a judge of the Juvenile Court entered decrees terminating the mother's parental rights to two of her children, Alison and Colton.[2] The mother maintains that the judge erred by placing too much weight on the mother's history rather than focusing on evidence of the significant and laudatory changes she had made. She also asserts that the judge improperly failed to order posttermination visitation with the children. We affirm.

Background. Alison was born in June 2019. At the time of trial, she was five years old. Colton was born in January 2021. At the time of trial, he was three years old. The mother tested positive for marijuana and alcohol during her pregnancy with Alison, and both children were exposed to Suboxone, a substance taken by the mother to manage a heroin addiction that began after she was raped at age twelve and which, after many efforts, she had successfully learned to manage. When Colton was eight days old, he was diagnosed with a skull fracture; both parents denied knowing the cause, and an investigation conducted pursuant to G. L. c. 119, § 51B, supported allegations of physical abuse by the parents.

Alison lived with both parents for approximately the first two years of her life. Colton lived with both parents from his birth in January 2021 until May 2021, when the father was awarded conditional custody of both children. The mother had not had custody of either child since May 2021, although she lived with them occasionally, as discussed below. In early November 2021, the Department of Children and Families (department) was awarded temporary custody of both children. The children have been in a preadoptive kinship foster home since December 2021.

Beginning at age eighteen, the mother was the victim of domestic violence in her intimate relationships. At age twenty-two, the mother became pregnant with her oldest child, who was in the department's custody and not a subject of this proceeding. That daughter was removed by the department after the mother was in a collision while driving with the child in the car. The mother was arrested and charged with possession of heroin and operating a motor vehicle while under the influence of drugs.

The mother and the father were married in 2019, shortly before Alison was born, when the mother was twenty-six years old. Around that time, the maternal grandmother saw bruises all over the mother's body and worried that the father was abusing the mother. Between 2020 and 2022, the parents obtained many abuse prevention orders against each other pursuant to G. L. c. 209A (209A orders). Those included multiple 209A orders against the mother directing her to have no contact with and stay away from the father. Each parent sought 209A orders against the other and then violated them. At different times, each parent was charged with assault and battery on the other. Both children witnessed violence and arguments between their parents beginning at a very young age. Despite the violence in their relationship and their frequent, bilateral restraining orders, the parents continued to live and vacation together.

The mother reported to the department that she had not used heroin since 2017, right before she began receiving Suboxone treatment. She tested positive for cocaine twice since 2017, most recently in December 2021. She also tested positive for codeine in January 2024, which was six months before trial commenced. As part of the mother's action plan, the department asked her to submit to regular urine screens. Since 2021, the mother many times tested positive for substances, including alcohol, marijuana, codeine, and Suboxone. The mother missed numerous urine screens.

In May 2023, the department added a requirement to the mother's action plan tasks that the mother abstain from alcohol. After the results of three screens were negative for alcohol in July and August 2023, the mother missed three months of urine screens. The results of her last three urine screens before trial were positive for alcohol. The mother completed one of her two scheduled substance use evaluations prior to trial. That evaluation stated that although results of her urine screens have consistently been positive for "a low amount" of alcohol, she has "never presented as under the influence of any substance."

Addressing her history of domestic violence and trauma has been an ongoing effort for the mother. Before the department took custody of the children, she engaged intermittently in therapy with a series of providers. The mother has been diagnosed with posttraumatic stress disorder, anxiety, and bipolar disorder. Twice she voluntarily sought inpatient mental health treatment, in May 2020 for seven days and in May 2022 for nine days. She attributed these admissions to symptoms of postpartum depression that were exacerbated by the department's removal of the children.

Following the children's removal in early November 2021, the mother's action plan tasks included engaging with an individual therapist to address traumas related to her substance use history, addiction, and involvement with the department. Adding this requirement did not meaningfully change the mother's level of engagement with therapy. The department gave the mother references and resources to help her meet the tasks on her action plan. Although she expressed her willingness to participate, the record again reflects only intermittent engagement before August 2023. Between May and August 2022, the department could not assess the mother's use of services because the mother did not keep active releases for the department to speak to her providers. Between January and March 2023, she met four or five times with a new therapist but then stopped attending her sessions. As late as April 2023, she had yet to begin taking medication prescribed in February to treat bipolar disorder. Beginning in August 2023, she engaged in weekly therapy with a second therapist. She continued this treatment through trial.

Throughout the pendency of the case, the mother experienced instability in housing and employment. During the period of the department's involvement with Alison and Colton, the mother lived with her own parents, with the children's father (sometimes in violation of active restraining orders), in a motel, in her car, in shelters, and in her own apartment. When confronted in October 2021 about living with the father in violation of restraining orders and custody arrangements, the mother told a department social worker that she and the father had been "together this whole time" and asserted that she would "continue to violate whatever to be able to spend time with [her] kids." In September 2023, the mother found stable housing in Providence, Rhode Island, where she had a three-bedroom, two-bathroom apartment.

From the time of Alison's birth, the parents' volatile relationship was central to their family life. The children were removed in April 2021 because they were being put in the middle of the parents' constant fighting, yet the parents failed to comply with repeated requests by the department to stop spending time together. The parents violated the conditional custody order by communicating in emotional text messages, telephone calls, and in-person exchanges of the children. They argued in front of the children and struggled to coparent. In May 2021, the police were dispatched to the father's home because the parents were arguing. The father obtained another 209A order against the mother.

The parents continued their tumultuous relationship. In September 2021, they traveled together to New York City to celebrate the father's birthday, leaving each child with a caretaker not approved by the department. On the way home, the parents picked up Alison, arguing bitterly. The mother, father, and children were living together at the time, unbeknownst to the department and in violation of the conditional custody order.

Some of the parents' disputes were physical or involved threats of physical violence. In October 2021, the mother reported that the father had "choked" her in the presence of both children and that Alison had tried to intervene by hitting the father. The father reported that the mother had "hacked into his phone" and changed his voicemail greeting and that she had left him over one hundred threatening voicemail and text messages, some of which were later corroborated by a department social worker.

The parents twice went to Las Vegas together and misrepresented their whereabouts to the department. In late December 2021, the parents canceled two scheduled visits with the children, claiming they had COVID-19. Actually, they had been in Las Vegas. At that same time, a department social worker had sent the mother a $325 gift card to help pay for rent, but a week later, the mother had to move out of her room in a motel because she owed $300. The mother showed poor money management skills and prioritized taking a vacation over having stable housing. She gave conflicting statements about where she was living, asserting that she was living in her car or, alternatively, with the father.

In January 2022, the parents received a judgment of divorce nisi, with a finalization date of April 28, 2022. This did not end their troublesome patterns. That same month (January 2022), the police were called to the father's home for an alleged mutual assault by the parents. The father reported that the mother had punched him repeatedly on the left side of his face, which was red. The mother reported that the father had grabbed and punched her, showing the officer that her neck and chest were red. The mother reported to a department social worker that she had again been living with the father. Another 209A order issued against the mother, effective for one year, that forbade her from contacting the father, coming within twenty-five yards of him, or coming to his residence.

Between February 26 and March 6, 2022, while the 209A order remained in effect, the mother again traveled to Las Vegas with the father. When asked about this trip, the mother explained that she had minimized its costs; she acknowledged having asked the department for financial assistance when traveling to Las Vegas and asked, "aren't we supposed to use our resources?"

In March 2022, the mother again violated the 209A order and was arrested at the father's house. She missed a visit with the children because she was incarcerated. In July 2022, the mother sought out the father's new girlfriend on an online social media site, broke into his voicemail and listened to a message from the girlfriend, and reported to the department that the father had shown up at her work location. The 209A order against the mother was still in effect at that time.

On July 31, 2022, the mother was living on Cape Cod and the father in New Bedford, yet they ended up at a pub in New Bedford at the same time. They fought over the mother's cellular telephone and the father hit the mother. The mother admitted to police that she knew she was violating the 209A order by meeting the father. The mother was arrested for violating the 209A order and the father was charged with assault and theft. Despite this, during a late-August visit with the children, the mother told them details about their next visit with the father, leading the trial judge to infer that the mother had communicated with the father even after the pub incident on July 31, 2022. This conflicted with the mother's reports that she had no contact with the father since then.

The mother's action plan tasked her with completing domestic violence counselling programs. Although she had a fitful start, she completed two in October 2022. And, in December 2023, she completed a program called "Behavioral Health Supports for Justice Involved." Since 2022, the mother has not been accused of violating a 209A order.

Still, the mother's contact with the father continued. In November 2022, the mother sent an e-mail message with an online video recording of the father's fiancée to a department social worker. On January 24, 2023, a department social worker listened to a voicemail the mother had left for the father earlier that month. The father knew facts about the mother's life, including that her car had been repossessed in November. Also in January 2023, the mother reported that the father was harassing her on social media and had shown up at her home and flattened her tires. The mother subsequently obtained a 209A order against the father on January 27, 2023, but three months later, while the order remained in effect, continued to monitor the father's social media posts, which she showed to a department social worker. When asked about this by a department social worker and a court investigator, the mother denied having done so. She told the court investigator she had not had any contact with the father since the summer of 2022. The trial judge did not credit these denials, remarking that the father "was also aware of [the m]other's car being repossessed" in November 2022 and that the mother "continued to monitor [the father's] social media and keep up with his life" after she obtained a 209A order in January 2023.

The mother frequently blamed others for the positive results on her drug and alcohol screens. When her urine tested positive for cocaine, the mother denied using the drug and suggested that she might have been exposed to it from hugging her brother (a cocaine user) or from the father's having laced her marijuana with cocaine. She offered to take a hair follicle test if the department would pay for it but did not take the test when the funds were secured. In October 2022, she blamed irregularities in her Suboxone use on the father's having purportedly stolen her prescription. In June 2023, the mother claimed that her car had been repossessed with her prescriptions inside, so she was not taking either her prescribed Suboxone, which she was buying on the street or getting from a friend, or her psychiatric medications. In July 2023, the mother told a department social worker that she believed the maternal grandmother was "sabotaging" her by putting alcohol in her food, claiming she had not consumed alcohol since April 2023. On January 4, 2024, after testing positive for codeine, the mother denied using codeine and asked for a urine screen, then did not produce the result to the department.

The mother, at times, deprived the department of requested information about her substance use and participation in services in general. For example, although it was a part of the conditional custody order and a task on her action plan that the mother sign all necessary releases, the mother did not do so. And between February and May 2022, the department was unsuccessful in obtaining urine screens from the mother; when those screens were later produced, the results were all positive for alcohol. The mother testified at trial that her positive alcohol screens resulted from her being required to drink as part of her bartending jobs, an explanation that the judge did not credit but rather viewed as "additional evidence of [the m]other's lack of accountability for her actions."

In April 2023, the mother was unemployed. She gave conflicting reports to the department and her Suboxone provider about where she was living. To the Suboxone provider, she reported that she was spending most of her nights at the home of a boyfriend who had been released from jail and was on house arrest. To the department, she reported that she was living at the maternal grandparents' home.

The mother's move to an apartment in Providence in September 2023 coincided with new stability in her life. She obtained that apartment with the help of a community outreach worker who had been advising her about money management skills and housing applications weekly since early 2023. She continued to see her psychiatric nurse practitioner and her Suboxone provider. She also met weekly with a new therapist. The mother reported to a department social worker that she had ended a new relationship when she noticed that her partner was getting angry easily and raising his voice. The mother had a new car as well as a new job. When asked by the social worker, the mother described having learned many ways to seek and cultivate healthy relationships.

In October 2023, the mother completed a six-part education series, "Raising Healthy Families." When the father reached out to her the next month on social media, the mother reported having sent him an e-mail message telling him they could not communicate with each other. When the social worker asked to see the mother's prescription medications, the mother was initially unable to locate them; when she found them, it had been more than three months since she had filled her prescriptions for treatment of bipolar disorder and anxiety. In early 2024, she reported that she was taking her medications as prescribed.

Between November 2021 and August 2024, when trial was underway, the mother consistently attended visits with the children, which generally went well. The mother was largely appropriate, and the children were happy. The judge found that "[t]he visits would end well with [the m]other bringing the children to the social worker's car and giving them hugs and kisses." However, Alison and Colton both struggled behaviorally after the visits. The judge found that "[t]he children are confused by statements [the m]other makes about going home and talking about their bedrooms at home." As a result, the department reduced the mother's visits from one hour weekly to ninety minutes every other week and required every other visit to occur at the public library. The mother testified at trial that if she was awarded custody of Alison and Colton, she would need at least six months before she could care for them full time. She explained that she needed time to "get to know" the children, because "she barely knows the[m] and they barely know her."

Since December 2021, the children have lived together in a preadoptive kinship foster placement. Alison was two years old at the time they entered this home and Colton was ten months old. The preadoptive father is a sibling of the children's maternal grandmother (a great uncle) who is only about ten years older than the mother. The preadoptive mother is his long-term partner and fiancée; she works as a supervisor at the local hospital. The preadoptive parents ensured that Alison got the therapy she needed and supported her therapeutic needs at home. She was doing well in school and enrolled in swim and dance classes. She was a good big sister to Colton. Colton successfully completed an early intervention program. The preadoptive father helped Colton adjust after visits with the mother, which caused "aggressive behaviors towards his peers at daycare." Colton sought out the preadoptive father for attention and affection and the preadoptive father was patient and calm with him. Both children were thriving in the preadoptive placement.

Discussion. 1. Termination of parental rights. "Although the law recognizes that the custody, care and nurture of the child reside first in the parents, where those parents have failed to fulfil the duties of parenthood, their rights are no longer paramount" (quotation and citation omitted). Department of Pub. Welfare v. J.K.B., 379 Mass. 1, 5 (1979). "In deciding whether to terminate a parent's rights, a judge must determine whether there is clear and convincing evidence that the parent is unfit and, if the parent is unfit, whether the child's best interests will be served by terminating the legal relation between parent and child." Adoption of Ilona, 459 Mass. 53, 59 (2011). For evidence to be clear and convincing "[t]he requisite proof must be strong and positive; it must be `full, clear and decisive.'" Adoption of Chad, 94 Mass. App. Ct. 828, 838 (2019), quoting Adoption of Iris, 43 Mass. App. Ct. 95, 105 (1997), S.C., 427 Mass. 582 (1998).

The decision to terminate parental rights requires "a two-part analysis." Adoption of Nancy, 443 Mass. 512, 515 (2005). "First, the judge must find that the parent is presently unfit." Adoption of Cadence, 81 Mass. App. Ct. 162, 167 (2012). "The judge `must also find that the current parental unfitness is not a temporary condition.'" Adoption of Querida, 94 Mass. App. Ct. 771, 777 (2019), quoting Adoption of Virgil, 93 Mass. App. Ct. 298, 301 (2018). "Second, the judge must find that `it would be in the child's best interests to end all legal relations between parent and child.'" Adoption of Cadence, supra, quoting Adoption of Nancy, supra.

"We review the judge's findings with substantial deference, recognizing her discretion to evaluate a witness's credibility and to weigh the evidence," Adoption of Nancy, 443 Mass. at 515, "and [we] reverse only where the findings of fact are clearly erroneous or where there is a clear error of law or abuse of discretion." Adoption of Ilona, 459 Mass. at 59. On appeal, "we do not disturb" findings where the challenge is "based on the judge's credibility determinations." Adoption of Querida, 94 Mass. App. Ct. at 778.

The mother does not contest the trial judge's subsidiary findings of fact. Instead, she challenges the judge's weighing of the evidence, asserting that the judge paid inadequate attention to the mother's "present flourishing" and too much to her past conduct. "In the main [her] arguments simply reflect dissatisfaction with the judge's `weighing of the evidence and [her] credibility determinations.'" Adoption of Hugo, 428 Mass. 219, 224 (1998), cert. denied sub nom. Hugo P. v. George P., 526 U.S. 1034 (1999), quoting Adoption of Quentin, 424 Mass. 882, 886 n.3 (1997). But "the judge's assessment of the weight of the evidence and the credibility of the witnesses is entitled to deference." Custody of Eleanor, 414 Mass. 795, 799 (1993). A judge is neither obligated to credit all evidence equally, see Care & Protection of Three Minors, 392 Mass. 704, 711 (1984), nor "required to view the evidence from the parent's perspective." Adoption of Lisette, 93 Mass. App. Ct. 284, 295 (2018).

The mother stipulated to her current unfitness in May 2023, and the children were committed to the permanent custody of the department. Since then, she emphasizes, much has changed. And so it had. The mother made significant strides in maintaining sobriety from heroin; she found suitable housing; she was employed, at least seasonally, in a professional position, and when that job waned, she found other work so as to maintain an income; and she terminated a relationship when she realized her partner was "getting mad easily and raising his voice." She completed an education series, "Raising Healthy Families." She rejected one communication from the father. She attended virtual meetings of "Alcoholics Anonymous" and "Narcotics Anonymous."

The judge's findings acknowledged each of these laudable advances. Nonetheless, "[a] judge properly may consider a pattern of parental neglect or misconduct in determining future fitness and the likelihood of harm to the child." Adoption of Elena, 446 Mass. 24, 33 (2006). "Although `stale information cannot be the basis for a finding of current parental unfitness. . . history . . . has prognostic value.'" Adoption of Jacques, 82 Mass. App. Ct. 601, 607 (2012), quoting Adoption of George, 27 Mass. App. Ct. 265, 268 (1989). "[A] judge's conclusion that a parent's unfitness is temporary," and termination of parental rights is therefore not warranted, "must rest on credible evidence supporting a reasonable likelihood that the parent will become fit, not on a `faint hope.'" Adoption of Ilona, 459 Mass. at 59, quoting Adoption of Inez, 428 Mass. 717, 723 (1999). "Even where a parent has participated in programs and services and demonstrated some improvement, we rely on the trial judge to weigh the evidence in order to determine whether there is a sufficient likelihood that the parent's unfitness is temporary." Adoption of Ilona, supra at 59-60.

The mother lost custody of Alison and Colton three years before this matter came to trial, a period longer than one-half of Alison's life and all of Colton's. In that time, and despite her evident and heartfelt desire to be their custodial parent, the mother persisted in patterns of behavior that endangered that possibility. Despite her significant positive steps — which we do not overlook, and which are a credit to her — the judge found that aspects of the mother's troubling history persisted from May 2023 to the time period of the trial, and she inferred from that evidence that the mother had not truly changed. In June 2023, for example, the mother informed her psychiatrist that she was not taking her prescribed Suboxone or her psychiatric medications. She was taking her friend's Suboxone or buying it "off the street" and living in her car. When she tested positive for alcohol that month, the mother complained that the maternal grandmother was sabotaging her by putting alcohol in her food, and that she had not drunk alcohol since April 2023. She did not attend a foster care review on November 2, 2023.

The mother also continued her troubling and violent relationship with the father, despite the existence of 209A orders against her (which the judge found she repeatedly violated), contrary action plan tasks, and multiple requests by the department that she stop. "It is well documented that witnessing domestic violence, as well as being one of its victims, has a profound impact on children." Custody of Vaughn, 422 Mass. 590, 599 (1996). "Violence within a family is highly relevant to a judge's determination of parental unfitness and the best interests of the children," Adoption of Gillian, 63 Mass. App. Ct. 398, 404 n.6 (2005), because a child who witnesses "such abuse suffers a distinctly grievous kind of harm." Custody of Vaughn, supra at 595. The mother repeatedly misled the department with respect to her contact with the father into at least early 2023. The trial judge found that the mother "significantly minimize[d] her role" in the parents' "toxic" relationship and the effects of that abusiveness on Alison and Colton. Thus, "[t]he evidence in this case supported the judge's reliance on domestic violence as a significant factor in deeming the mother unfit." Adoption of Jacob, 99 Mass. App. Ct. 258, 264 (2021).

In both November 2023 and February 2024, the department discovered evidence suggesting the mother was not regularly taking her prescribed medications. She declined department home visits in December 2023 and January 2024. Also that January, her urine tested positive for codeine and alcohol but not her prescribed medications. As had been true with the positive cocaine results, the mother denied using codeine; once again she was afforded an opportunity to get a second test, but again she did not do so. This evasive behavior in avoiding home visits, combined with the positive results of urine screens and the mother's denial that she had used a substance revealed by the screens, echoed some of her earlier behavior. In a further echo, she missed three appointments with her psychiatrist between October 2023 and January 2024 and stated two months before trial that she would not have so many appointments with providers if the department were not involved.

Trial began in June 2024. That September, the mother missed two trial dates because she was in Florida for a business trip. The judge did not credit the mother's testimony that her return had been delayed when she contracted COVID-19, and the judge then concluded that the mother's decision to leave Massachusetts during trial "call[ed] into question her judgment and priorities" regarding her children. "[A] trial judge has discretion to determine whether to draw an adverse inference from a parent's absence. . . . In determining whether to exercise that discretion, `the judge as fact finder' is to consider whether such an inference is `fair and reasonable based on all the circumstances and evidence before' her." Adoption of Talik, 92 Mass. App. Ct. 367, 372 (2017), quoting Singh v. Capuano, 468 Mass. 328, 334 (2014).

The judge was "entitled to consider the evidence of [the mother's] recent improvements within the context of her earlier and continuing deficits." Adoption of Jacques, 82 Mass. App. Ct. at 608. And where, as here, the "judge's factual findings were specific and detailed, demonstrating that close attention was paid to the evidence and the fourteen factors listed in G. L. c. 210, § 3 (c)," we cannot say that the trial judge clearly erred by not including specific facts or giving more weight to certain facts than others. Adoption of Nancy, 443 Mass. at 516. Considering the evidence of the mother's longstanding history with domestic violence and substance misuse; her continued failure to confront her own role in both, and their impact on Alison and Colton; her persistent refusal to take responsibility for positive results of drug and alcohol tests; and her poor money management history, "the judge did not clearly err in finding that the mother was unfit and that her unfitness was not temporary." Adoption of Ilona, 459 Mass. at 62.[3]

"Because childhood is fleeting, a parent's unfitness is not temporary if it is reasonably likely to continue for a prolonged or indeterminate period." Adoption of Ilona, 459 Mass. at 60. By the time trial concluded in October 2024, Alison and Colton were both "thriving" in the preadoptive placement where they had been for three years. The mother, by her own testimony at trial, felt she needed at least six more months before she might be capable of parenting Alison and Colton full time. For five years since Alison was born, however, the department had already been providing services to the mother aimed at preparing her to parent the children full time. Where the mother had become stable only in the year before trial and acknowledged she still needed more time, "the court must say, `Enough,' and act in the children's best interests." Adoption of Inez, 428 Mass. at 724, quoting Adoption of Carlos, 31 Mass. App. Ct. 233, 242 (1991), S.C., 413 Mass. 339 (1992). Affording "substantial deference" to the trial judge's findings, as we must, Adoption of Nancy, 443 Mass. at 515, we cannot say that she "abused [her] discretion or committed a clear error of law" in concluding that the mother's current unfitness was not likely to be temporary. Adoption of Elena, 446 Mass. at 30.

2. Posttermination visitation order. The mother also challenges the judge's conclusion that it was not necessary to enter an order for posttermination visitation. While we agree with the department that this issue could have been better preserved for appeal, we exercise our discretion to address it, as the judge discussed it in her decision. See Adoption of Mary, 414 Mass. 705, 712 (1993). A "judge who finds parental unfitness to be established has broad discretion to determine what is in a child's best interests with respect to custody and visitation with biological family members thereafter." Adoption of Rico, 453 Mass. 749, 756 (2009). In determining whether such visitation is in a child's best interests, the judge must consider whether the child has a "significant, existing bond with the biological parent" and whether "the child `has formed strong, nurturing bonds'" with a preadoptive family. Adoption of Ilona, 459 Mass. at 63-64, quoting Adoption of Vito, 431 Mass. 550, 563 (2000). "A judge should issue an order of visitation only if such an order, on balance, is necessary to protect the child[ren]'s best interest[s]." Adoption of Ilona, supra at 65.

The judge concluded that, while the evidence "demonstrate[d] that [the m]other's visits with the children generally went well, and the children were happy to see her" and had "fun at visits with their mother," they also had "a hard time following the visits and [took] a couple of days to regulate." The judge noted the mother's testimony that the children barely know her, and she barely knows them; she further noted that the preadoptive parents "support[ed] continued contact between the children and [the m]other so long as [the m]other is sober and her mental health is stable." The judge's ultimate conclusion that a visitation order was not necessary to protect the children's best interests followed her careful weighing of the evidence of the children's bonds with their mother against their needs and connections with the preadoptive family. We discern no abuse of discretion in the judge's ruling.

Decrees affirmed.

WOOD, J. (dissenting).

"The natural bond between parent and child should not be permanently severed unless the child's present or future welfare demands it. None of our cases, in which we have said that current parental unfitness is a prerequisite to the allowance of a petition to dispense with consent to adoption, should be construed as requiring such an extreme step whenever the parents are currently unfit, or as limiting the inquiry to parental fitness at the time of trial."

Adoption of Carlos, 413 Mass. 339, 350 (1992).

To establish that the termination of parental rights is warranted, it is not enough to find that the parent is currently unfit. "The judge must also find that the current parental unfitness is not a temporary condition" (quotation and citation omitted). Adoption of Querida, 94 Mass. App. Ct. 771, 777 (2019). There must be clear and convincing evidence that "the mother's current unfitness is likely to continue indefinitely." Adoption of Arianne, 104 Mass. App. Ct. 716, 721 (2024). "The requisite proof must be strong and positive; it must be `full, clear and decisive'" (citation omitted). Adoption of Iris, 43 Mass. App. Ct. 95, 105 (1997), S.C., 427 Mass. 582 (1998).

I agree with the majority that the judge did not clearly err or commit an abuse of discretion in finding that the mother was currently unfit at her 2024 trial. But I disagree with the majority's second conclusion that the judge did not clearly err or commit an abuse of discretion in ruling "that said unfitness is likely to continue into the indefinite future to a near certitude."

The judge found that the mother's "lack of progress throughout the pendency of this matter is a strong indicator that her unfitness will continue undiminished into the future with an attendant harmful [e]ffect on the children." In fact, the record evidence established, and the majority acknowledges, that the mother made significant "progress" since the Department of Children and Families (department) was granted temporary custody of her children in November 2021. Specifically, the mother made great strides in managing her substance use disorder; freeing herself from a "toxic," violent domestic relationship; and achieving safe housing and financial stability. Collectively, this progress established an undeniable upward trend toward fitness, such that the judge clearly erred in weighing the factors relevant to the decision whether the mother's "unfitness is likely to continue into the indefinite future to a near certitude." See L.L. v. Commonwealth, 470 Mass. 169, 185 n.27 (2014) (defining abuse of discretion). "The judge, having been alerted to what had been reported as the mother's recent positive gains, should have considered whether she would be likely to improve in the future." Adoption of Imelda, 72 Mass. App. Ct. 354, 363 (2008). Accordingly, I dissent.

The judge focused on three areas of concern in the mother's life: (1) her substance misuse; (2) her past abusive relationship with the children's father; and (3) her financial irresponsibility in the face of housing insecurity. I discuss each area of concern as well as the mother's health.

1. Substance misuse. The mother struggled to overcome a heroin addiction in rehabilitation programs for fourteen years, from the ages of twelve to twenty-six. Then, in January 2018, she began receiving Suboxone treatment (before either of the subject children were born). She had been sober from heroin since that date. Indeed, during the pendency of this case, the mother took eighteen department-mandated urine screens, from August 2021 to April 2024, all of which showed results that were negative for heroin.

The mother tested positive for cocaine twice in 2021, and once for codeine in January 2024. The mother drank alcohol and used marijuana in moderation, but her substance use evaluator did not report any concerns about that behavior. The mother never presented as intoxicated during nearly three years of weekly supervised visits with her children, from November 2021 to June 2024, and was never reported to have been under the influence anywhere else.

The majority focuses on the fact that the department's action plan tasks gave clear instructions to abstain from alcohol, and the fact that the mother repeatedly deflected and avoided responsibility for her alcohol consumption. I agree that the mother's deflection of responsibility for consuming alcohol supports the judge's finding of current unfitness.

But it is also clear that the mother's multiyear struggle to maintain sobriety demonstrated a sustained commitment to achieving parental fitness. To the extent that the judge was concerned the mother's use of alcohol and marijuana supported a potential relapse into substance abuse, "[t]he passage of [more than] four years [since she achieved sobriety] is too long a period to rely on the predictive value of past behavior without verification — especially when evidence contradicting the prediction is readily available" (footnotes omitted). Adoption of Rhona, 57 Mass. App. Ct. 479, 486 (2003), S.C., 63 Mass. App. Ct. 117 (2005).

2. Domestic violence. The mother had a toxic and destructive relationship with the father. But over the course of six months from August 2022 to January 2023, she extracted herself from that relationship. At the very least, that achievement demonstrated progress toward fitness, and undermined the probative value of this factor as evidence of permanent unfitness.

The mother scheduled an intake appointment with a provider on August 15, 2022, seeking to reengage in its domestic violence education and prevention services. As the majority notes, the mother completed two domestic violence counselling programs. On January 27, 2023, she obtained a restraining order against the father.[1] From that point forward, there is no evidence that she had contact with the father except for a single e-mail message in November 2023, following the father's violation of that order, to tell him that they could not communicate.[2] Finally, in October 2023, she completed a third education program about domestic violence, a six-part series entitled "Raising Healthy Families."

"At trial, there was no evidence presented that domestic violence . . . was still present in the mother's life." Care & Protection of Laurent, 87 Mass. App. Ct. 1, 4 (2015). Nothing in the record suggested that the mother had seen or even spoken to the father in the twenty-one months leading up to and during trial. Accordingly, the evidence does not support the judge's conclusion that "[i]f the children were returned to [the m]other, it is likely the parents would reengage in communication, and [the m]other would be vulnerable to further abuse from [the f]ather."

3. Housing instability and financial irresponsibility. The judge noted that in December 2021 and February 2022, the mother used department housing funds to travel to Las Vegas with the father. I agree with the judge and the majority that this "showed poor money management skills and [that she] prioritized taking a vacation over having stable housing." Ante at 8. The judge also noted that her decision to leave Massachusetts during trial "call[ed] into question her judgment and priorities to her children." Although I agree that this evidence supports the judge's finding of current unfitness, it was also clear that the mother acknowledged her financial irresponsibility, sought help to address it, and made progress in achieving that goal.

First, the mother maintained relatively steady employment throughout the pendency of this matter, despite experiencing seasonal layoffs and housing instability. Second, in early 2023, at the same time that she was ending the toxic relationship with the father, the mother engaged with a community outreach worker. He met with the mother weekly to teach her money management skills and help her fill out housing applications. With his help, the mother obtained a subsidized apartment in Providence on September 1, 2023.

Also, the mother's undisputed record of consistent and loving weekly visits with her children from 2021 through 2024 spoke to "her judgment and priorities to her children." Collectively, the mother's behavior demonstrated her ongoing commitment to improve her financial situation, maintain "adequate stable housing," and prioritize building a better life for her children. Adoption of Anton, 72 Mass. App. Ct. 667, 676 (2008).

4. Medical and psychiatric diagnoses. Finally, the majority notes that the mother struggled consistently to engage with individual therapy and to take medication prescribed to treat diagnosed medical and psychiatric conditions. But neither the majority nor the judge identified any nexus between those shortcomings and a risk of harm to the children. "Mental [illness] is relevant only to the extent that it affects the parents' capacity to assume parental responsibility, and ability to deal with a child's . . . needs." Adoption of Luc, 484 Mass. 139, 146 (2020), quoting Adoption of Frederick, 405 Mass. 1, 9 (1989). The judge made no such finding here.

Moreover, the mother made progress managing symptoms which corresponded to her diagnoses. First, in January 2023, as she was ending her toxic relationship with the father, she engaged a therapist for a few sessions. Then, after five months of searching for a new therapist, she found one in August 2023. She met with him weekly throughout the trial; by October 2024, she had consistently participated in mental health and substance abuse counselling for fourteen months. Second, at the beginning of 2023, the mother reengaged with her psychiatric nurse practitioner (NP), who prescribed medications to manage symptoms of the mother's conditions. Although the evidence supported the judge's findings that the mother struggled to manage her medication regimen, it also supported that she was making progress on that front. By the start of trial in June 2024, the psychiatric NP reported to the department that she had no concerns about the mother. In any event, as noted, the judge did not find that the mother's diagnoses "affect[ed] [her] capacity to assume parental responsibility." Adoption of Luc, 484 Mass. at 146.

Collectively, in every area of concern, the mother made "significant progress" toward parental fitness, beginning at least eighteen months before trial. Adoption of Carlos, 413 Mass. at 351. This evidence of progress "casts doubt on several of the findings central to the judge's decision." Adoption of Imelda, 72 Mass. App. Ct. at 363. Indeed, the judge's findings of likely future unfitness despite such significant progress over an eighteen-month period before trial is contrary to this court's precedent.

In Adoption of Arianne, 104 Mass. App. Ct. at 721, we held that the trial judge abused his discretion and committed an error of law in terminating a mother's parental rights based on a finding that the mother's inconsistent engagement with family action plan tasks established that her current unfitness was likely to continue indefinitely. After successfully extracting herself from a violent relationship, the mother in Adoption of Arianne participated in a domestic violence support group and individual therapy — but only for a few months at a time, and never as consistently as required by her action plan. See id. at 718-720. She became involved in another toxic relationship, but she left that situation after a single incident of domestic violence. Id. at 718. The mother in Adoption of Arianne participated inconsistently in meetings with her parenting aide, visits with her child, and appointments with her department social worker. Id. at 719. She missed the first day of her termination trial without a reasonable excuse. Id. And yet, this court held that because the mother had escaped from a violent relationship and was working toward fitness, albeit imperfectly, the trial judge's findings did not provide clear and convincing evidence that her present unfitness was likely to continue indefinitely. Id. at 722-723. The mother in this case demonstrated greater consistency in visits and compliance with her action plan tasks than the mother in Adoption of Arianne.[3] This case is more like the illuminating case of Adoption of Carlos, 413 Mass. at 351, in which the Supreme Judicial Court affirmed the denial of a petition to terminate parental rights. Following three years in which the department had custody of the child, the court in Adoption of Carlos concluded that improvement in the mother's "critical area of parental unfitness" from June 1989 to the date of the evidentiary hearing in "early 1990" established "significant progress," and a reasonable likelihood that her unfitness at trial was only temporary when coupled with the fact that "[t]he child ha[d] been regularly visiting with his mother, and remain[ed] attached to her [and was] eager to return home." Id. at 348, 351.

Because the evidence of the mother's progress undermined the judge's ruling "that [her] unfitness is likely to continue into the indefinite future to a near certitude," I cannot agree that the proof rose to a level justifying the "extreme step" of terminating the mother's parental rights (citation omitted). Adoption of Ilona, 459 Mass. 53, 59 (2011). It was not strong, positive, full, clear or decisive, Adoption of Iris, 43 Mass. App. Ct. at 105; accordingly, I respectfully dissent.

[1] Adoption of Alison. The children's names are pseudonyms.

[2] The father is not a party to this appeal, as he stipulated to the termination of his parental rights and entered into an open adoption agreement for both children in 2023.

[3] The dissent compares the facts in the present case to those in Adoption of Arianne, 104 Mass. App. Ct. 716 (2024), and sees this case as more favorable to the mother. We do not see it that way. The mother in Adoption of Arianne, id. at 717, had successfully parented her child for the first two and one-half years of the child's life before voluntarily placing her in the care of the child's godmother (who was also a relative of the mother) for about ten months. Shortly after the child was returned, the mother again placed her with the relative, because the mother was in a violent relationship from which she sought to shield the child. Id. In vacating the decree terminating the mother's parental rights, we said, "[t]he fundamental problem with the judge's decision is that the judge treated the mother's placing the child in the care of the godmother as neglect." Id. at 721. We concluded that it was "not neglect for a parent who recognizes that she cannot provide her child with a safe or appropriate environment to place the child with appropriate caregivers"; instead, that was "the mark of a responsible parent." Id. We emphasized that a "single instance of domestic violence while the child lived with the mother, where the mother's response protected the child from further exposure to domestic violence, does not demonstrate that the mother's current unfitness is likely to last indefinitely." Id. at 723. No such facts were present here, where the mother's parenting challenges, including a toxic domestic relationship, persisted for years; she did not extricate the children; and, at the time of trial, she continued to exhibit concerning behaviors related to drug and alcohol use, truthfulness with the department, and accountability for her actions.

[1] The mother obtained multiple extensions of the order, and the father was arrested and charged with violating that order in November 2023.

[2] To the extent that the majority and the judge relied on the mother's choice to view the father's public social media posts after she had obtained a restraining order as evidence of unfitness, I disagree. Again, the mother's termination of her relationship with the father and the absence of evidence of contact with him after January 2023 rendered that relationship irrelevant to the mother's fitness by the June 2024 trial date.

[3] The majority distinguishes Adoption of Arianne, 104 Mass. App. Ct. at 722-723, by focusing on the judge's error in that case of construing the mother's decision to leave the child with a godparent as neglect. But the majority does not discuss the evidence in that case which we acknowledged supported a finding of unfitness at trial, notwithstanding the judge's error, or compare that evidence to the evidence of the mother's unfitness in this case. See ante at note 3.

After placing the child with her godmother, the mother in Adoption of Arianne experienced at least two incidents of domestic violence with one partner and then a third with a subsequent partner. See id. at 718. More importantly, after trial, the judge found that the mother still lacked insight into the "impact that [domestic] violence could have on [the child] outside of the physical removal from her mother's custody that occurred as a result." Id. at 718-719. Furthermore, the mother missed about one-quarter of her scheduled visits with her child, and the first day of the termination trial because she "forgot about it." Id. at 719 & n.9. We concluded that these inconsistencies, as well as "[t]he mother's inconsistency with completing action plan tasks, . . . established the mother's unfitness to parent the child as of the time of trial because it demonstrated a lack of focus on parenting the child." Id. at 722. Comparatively, by the time of trial in this case, the mother here had a stronger, albeit still imperfect, "focus on parenting the child." Id. Just as we recognized the absence of clear and convincing evidence in Adoption of Arianne that the mother lacked capacity to achieve fitness, I think we should recognize the absence of clear and convincing evidence here."

Saturday, October 25, 2025

NY & MA CHILD WELFARE - REASONABLE VERSUS DILIGENT


Most of my abuse/neglect cases are in Massachusetts and Massachusetts incorporates the Adoption and Safe Families Act (ASFA) language directly into G.L. c. 119 §§ 1, 29C, and 26. Courts regularly repeat that DCF must make “reasonable efforts”—not “diligent” or “extraordinary” efforts—before removal or during reunification efforts.

New York made the requirement stricter as indicated in this recent case Matter of K.Y.Z. (W.Z.), 2025 NY Slip Op 05781, Decided on October 21, 2025, NY Court of Appeals:

"RIVERA, J.

A parent's right to the custody and care of their child is "perhaps the oldest of the fundamental liberty interests" protected by the Constitution (Troxel v Granville, 530 US 57, 65 [2000]). The Legislature has thus recognized that "parents are entitled to bring up

their own children unless the best interests of the child would be thereby endangered" (Social Services Law § 384-b [1] [a] [ii]). To protect the rights of parents and the health and safety of children, the Legislature has declared that "the state's first obligation is to help the family with services to prevent its break-up or to reunite it if the child has already left home" (id. § 384-b [1] [a] [iii]). Accordingly, for a child services agency to prevail in a proceeding to permanently terminate parental rights, it must establish by clear and convincing evidence that it undertook "diligent efforts to encourage and strengthen the parental relationship" or that such efforts would have been "detrimental to the best interests of the child" (id. § 384-b [7] [a]; see [*2]also Santosky v Kramer, 455 US 745, 769 [1982]). A child services agency has the burden to submit sufficient proof on the record that, if credited, demonstrates under the applicable clear and convincing evidence standard that it made "affirmative, repeated, and meaningful efforts to assist the parent in overcoming [particular obstacles]" to reunification (Matter of Sheila G., 61 NY2d 368, 385 [1984]).

The record below demonstrates that the child services agency failed to present evidence of diligent efforts to help reunite father and his child before it petitioned to terminate father's parental rights. First, the agency failed to adequately accommodate and account for father's linguistic needs. Father does not speak or understand English, but the agency never provided interpretive services during family visits, which were the most significant interactions between father, the child, the agency caseworker, and the child's foster parents. The agency also failed to provide interpretation services at the child's medical appointments or even give father advance notice of when those appointments were scheduled, precluding him from taking part in that critical aspect of his child's care. Second, despite the child services agency's belief that father's lack of insight into mother's mental health needs and their impact on parenting the child was the weightiest barrier to reunification, it failed to refer father to individual counseling or a support group so he could gain that insight. Finally, although the child services agency identified father's living arrangements and onerous work schedule as further obstacles to reunification, it took few steps to help him secure appropriate housing or employment, which could have made it easier for father to visit his child.

In short, in this proceeding, rather than foster reunification, almost all of the child services agency's actions—and its failures to take action—ensured that the parent-child bond disintegrated. Thus, the child services agency failed to meet its burden as a matter of law, and we reverse.

I.

A. The Record Evidence of the Agency's Efforts

Father W.Z. and mother Q.Y.Z. are parents of K.Y.Z., their only child. One week after the child's birth in 2014, the New York City Administration for Children's Services (ACS) removed the newborn from his parents and placed him in foster care with Good Shepherd Services (the agency), based on ACS's assessment that mother's schizophrenia rendered her unable to care for him. Thereafter, Family Court found that the parents neglected the child, and the child entered foster care. In 2017, the agency petitioned to terminate father's and mother's parental rights on the ground of permanent neglect. During several months between 2019 and 2020, Family Court held a fact-finding hearing where father, an agency caseworker, and mother's doctor testified, and the agency submitted several documents from its case file.

According to that evidence, father is a Chinese immigrant whose native and primary language is Fuzhou, a Chinese dialect.[FN1] By his own account, father speaks "average" Mandarin,[FN2] and only "a few words" [*3]of English. He does not read or write in any language and therefore cannot communicate other than by spoken word. The agency caseworker, who was assigned to the case from 2014 to 2017, testified that the agency placed the child in four different foster placements during that period, none of which included people who spoke Fuzhou or Mandarin or shared the family's culture. The child's most recent

placement was with foster parents who speak English and Spanish. Since the agency had no staff who spoke Fuzhou or Mandarin, neither the agency nor the foster parents could communicate with father absent an interpreter's assistance. There was no record evidence that, by the time it commenced the termination proceeding, the agency had ever placed the child in a Fuzhou- or Mandarin-speaking setting to expose him to any language his parents understood. The only record evidence of the child's exposure to those languages was when his parents spoke them during visits.

The caseworker admitted that she was not aware for a full year, until a court appearance in June 2015, that father's primary language is Fuzhou, not Mandarin, and she did not testify that she appreciated the difference between the two. She had usually communicated with father through a Mandarin interpreter. The caseworker also stated that the agency wanted father to learn English. Yet, she did not explain why his doing so was necessary for reunification, and the agency presented no evidence that it referred father to English language classes or otherwise assisted him in English language acquisition.

The caseworker further testified that the agency held case planning conferences twice a year. Between 2014 and 2017, father attended six such conferences, during which the agency ordinarily provided a Mandarin interpreter. Not until March 2016 did the caseworker raise with her supervisor the option of getting a Fuzhou interpreter.

Before 2017, the agency did not provide an interpreter to enable him to communicate to the child, the caseworker, or the foster parents during father's visits with the child. Father testified that the resulting language barrier made him feel like a "dummy." The caseworker testified that although she supervised the visits, she could not provide father with contemporaneous feedback. Nor could the caseworker, without the aid of an interpreter, discuss with father additional services that would aid reunification. Despite this language barrier, the caseworker observed father's visits and noted that he brought the child clothes, toys, and food. The caseworker also described the child as calm and responsive to father, and father as engaged with his child, during the visits. Although the agency's records indicate that father sometimes arrived late or left early from the scheduled two-hour visits, the agency failed to present evidence of how the caseworker could ask about father's work schedule without an interpreter. Further, the agency did not present any evidence of why it had not adjusted the visitation or even sought to learn why father was not able to stay for full two-hour visits.

The caseworker further testified that to fulfill the agency's service plan, she initially scheduled parental visits with the child for twice a week. However, one month into the child's foster care placement, father and mother claimed that their demanding work schedules forced them to ask for less frequent visits. Father testified that he worked in the restaurant industry, and that an employment agency in Chinatown referred him to temporary shifts in various restaurants, including in Massachusetts, Ohio, and Virginia. Many referrals were to restaurants in "the countryside," where father could earn more money. Father relied on the employment agency "very often" to find work. While many of his placements were in other states, father testified that he never specifically asked for placements within the City and that his typical practice was to accept "whatever job [the employment agency] had for [him]." Father traveled by bus to his out-of-state shifts. Mother found similar work through the same employment agency, but she would sometimes get fired. [*4]Father claimed that he had to work "more often," traveling out of state "[v]ery frequent[ly]" during portions of the foster placement. Often, father spent only one to five nights in the City per month. The caseworker testified that she advised father to visit the child more often and offered to assist with mass transit costs. Father testified that he explained to the caseworker that he "needed money, to work and support himself." However, he did not recall the agency assisting him in searching for local employment, and the agency presented no evidence of any such efforts, although father testified that the agency wanted to help mother find work.[FN3]

Father tried to visit the child, despite his work schedule. The caseworker testified that when the parents' respective work assignments made joint visitation difficult, father and mother made sure to take turns so that one parent visited the child every other week. When father was in the City, he would visit the child once a week. Father also described his efforts to visit the child when he was working out-of-state. He testified that he would travel to the City on an overnight bus, arrive at around 3 am, sleep for a few hours, and visit the child in the morning. Father would leave the City at around 6 pm that same day, taking a bus back to his out-of-state work assignment and often arriving in the middle of the night. Father described these trips as "very exhausting."

Father testified that he maintained housing in the City. According to the caseworker, father cooperated with home inspections, even traveling from out-of-state to avoid delay.

At one point, when the parents were living in a shared apartment with several people, the agency informed father that he needed to find a larger apartment to facilitate the child's return home, but father testified that the agency provided no assistance with finding affordable housing or guidance on how to navigate the City's shelter system.

Other than at the conferences, there is no record evidence that the agency gave father feedback or discussed additional services to foster reunification. Although the caseworker asserted that between conferences she communicated with father by telephone, she did not testify to the length or substance of any such conversations.

According to the caseworker, the agency's service plan for father "was to engage in a parenting class, visitation with [the child], and to plan for [the child's] return." The agency's "primary concern" was that father "lacked insight into [mother's] mental health," and that he "seemed unaware of her illness," because he had stated that she was "fine," although he understood she was taking medication daily. However, the caseworker never referred father to services to address his "insight" into mother's mental illness, such as individual counseling sessions or a support group. Moreover, although mother's therapist told father he could attend mother's therapy sessions, mother only sporadically attended those services herself, and the caseworker did not testify that the agency took any steps to encourage or assist father's attendance, such as helping father coordinate the sessions with his work schedule. Based on the caseworker's testimony, the agency advised father during biannual conferences that it would not be viable for mother to be alone with the child upon reunification. In response, father expressed a willingness to hire someone to watch the child while he worked. The agency presented no evidence that it helped father search for a prospective babysitter.

The record evidence demonstrates that the agency took years to provide father with access to the basic services it deemed part of the plan for reunification. The caseworker explained that, due to the difficulty of finding a parenting skills class in Mandarin, it took two years—until 2016—to find a suitable class. Once enrolled, father received a certificate of completion. Although the agency determined that father should attend dyadic therapy with the child,[FN4] the caseworker did not make a referral until the end of 2016. Father [*5]then completed an introductory session for services to commence in January 2017. However, due to issues involving mother, unrelated to any conduct by father, the sessions did not begin until August 2017, the same month the agency filed its petition to terminate father's parental rights.

The caseworker testified that, according to her notes, father was concerned about his child and requested "to be updated on all medical and other well-being appointments." Soon after the child's removal, father met with the agency's educational specialist to discuss, through an interpreter, referring the child to services from the City's Early Intervention Program. Father consented to an assessment, and the child was subsequently diagnosed with global development, speech, and feeding delays. The child's individual plan recommended occupational and physical therapy, speech-language therapy when it became appropriate, special instruction, feeding therapy, and applied behavior analysis therapy. The agency initially did not inform father about the periodic meetings—which were held in English—to discuss the child's progress and potential service changes, although the foster parents and an agency representative attended. When the caseworker informed father about specific meetings, father attended, including in 2016 with the child's teacher and in 2017 for an Early Intervention Program session. The agency did not arrange for the child's therapists to meet with father or request that the therapists participate in meetings with father with the aid of an interpreter. The agency also did not notify father when the foster parents took the child to various medical appointments.

The agency replaced the caseworker in 2017, shortly before it commenced termination proceedings. The caseworker testified that father expressed concern about his ability to communicate with her successor, as he "want[ed] to be able to express his concerns, ideas, etc. to the agency case planner and/or supervisor, but the language barrier ma[de] that difficult." Father explained that he wanted to be reunited with his child and would work towards that goal, but if that was not possible, he supported the child's foster mother potentially adopting him.

B. Lower Court Determinations

Family Court concluded that the agency proved by clear and convincing evidence that mother's mental illness precluded her from appropriately caring for the child. The court further determined that "the agency's diligent efforts, although minimal, . . . were reasonable, as required by statute," and that the agency met its burden of proving that "both parents . . . permanently neglected [the child]."[FN5] Family Court continued:

"For this Court, the difficulty in making this finding is that the Court would have liked the agency to do more, to have done more, to have done better, to have even followed the Court's orders, which to date they still haven't followed all of them. But nonetheless, the Court does make a finding that the efforts made were reasonable, although they could have done more and should have done more . . . [T]he Court simply found that the agency made minimal efforts required by law and those efforts were reasonable. And the parents failed to respond accordingly."

To Family Court, the "biggest issue" was "the limited insight of both parents of [mother's] mental health illness, that sort of then results in her continued struggle with trying to address that." At a dispositional hearing that concluded in September 2022, Family Court found that the child's best interest was "to be freed for adoption."

The Appellate Division affirmed Family Court's order (228 AD3d 560 [1st Dept 2024]). As relevant to father, the Appellate Division held that "clear and convincing evidence supports the determination that, despite the agency's diligent efforts, he permanently neglected the child by failing to consistently maintain contact with or plan for the future of the child" (id. at 561). It found the agency's efforts diligent, and that it "adequately addressed the language barrier by using Mandarin interpreters to communicate with [father] and referring him for dyadic therapy and a parenting skills class that were

provided in Mandarin, which he understood" (228 AD3d at 561-562, citing Matter of Chelsea C. [Bethania C.], 84 AD3d 504 [1st Dept 2011]). The Appellate Division added that the agency showed that there was no available foster home in which the parents spoke Mandarin or Fuzhou, and while the agency "urged [father] to attend classes to learn English . . . he refused to do so" (id. at 562). It concluded that despite the agency's diligent efforts, father "visited the child only about once a month before the petition was filed," and there was no evidence that father "gained insight into his parental decisions or [mother's] inability to be a caregiver for the child" (id.).

II.

Parental Rights and the Agency's Burden in a Termination Proceeding

"[T]he interest of parents in the care, custody, and control of their children is perhaps the oldest of the fundamental liberty interests recognized by [the United States Supreme Court]" (Troxel 530 US at 65; see also Lassiter v Department of Soc. Servs. of Durham County, N.C., 452 US 18, 27 [1981] [terminating the parental relationship is a "unique kind of deprivation"]). The Supreme Court has declared that "[f]ew forms of state action are both so severe and so irreversible" as terminating parental rights (Santosky, 455 at 759; see also Matter of Ricky Ralph M., 56 NY2d 77, 80 [1982] [describing termination of parental rights as "total and irreversible"] [internal quotation marks omitted]). The Legislature has found and codified that "the state's first obligation is to help the family with services to prevent its break-up or to reunite it if the child has already left home" (Social Services Law § 384-b [1] [a] [iii]). However, a parent's rights can be terminated where they have permanently neglected their child (see Sheila G., 61 NY2d at 380). Social Services Law § 384-b (7) (a) defines, in relevant part, a "permanently neglected child" as

"[A] child who is in the care of an authorized agency and whose parent or custodian has failed for a period of . . . at least one year . . . following the date such child came into the care of an authorized agency substantially and continuously or repeatedly to maintain contact with or plan for the future of the child, although physically and financially able to do so, notwithstanding the agency's diligent efforts to encourage and strengthen the parental relationship when such efforts will not be detrimental to the best interests of the child."

To terminate parental rights on the ground of permanent neglect, a court must conclude that the petitioning agency established by clear and convincing evidence that it made "diligent efforts to encourage and strengthen the parental relationship" (Social Services Law § 384-b [7] [a]; Sheila G., 61 NY2d at 373). The clear and convincing evidence standard—the most demanding burden in the civil legal system—"adequately conveys to the factfinder the level of subjective certainty about [their] factual conclusions necessary to satisfy due process" (Santosky, 455 US at 769). Additionally, the agency's obligation to make diligent efforts reflects that it is in a "superior position" as compared to the parent (Sheila G., 61 NY2d at 381). As the Court recognized in Sheila G., "[t]he parties are by no means dealing on an equal basis. The parent is by definition saddled with problems: economic, physical, sociological, psychiatric, or any combination thereof. The agency, in contrast is vested with expertise, experience, capital, manpower and prestige. Agency efforts correlative to their superiority [are] obligatory" (id. [internal citations and quotation marks omitted]).

"Diligent efforts" is statutorily defined as

"reasonable attempts by an authorized agency to assist, develop and encourage a meaningful relationship between the parent and child, including but not limited to:

(1) consultation and cooperation with the parents in developing a plan for appropriate services to the child and [their] family;

(2) making suitable arrangements for the parents to visit the child . . . ;

(3) provision of services and other assistance to the parents . . . so that problems preventing the discharge of the child from care may be resolved or ameliorated;

(4) informing the parents at appropriate intervals of the child's progress, development and health . . ." (Social Services Law § 384-b [7] [f]).

In Sheila G., this Court expounded on this threshold diligent efforts requirement. It explained that an agency "must always determine the particular problems facing a parent with respect to the return of [their] child and make affirmative, repeated, and meaningful efforts to assist the parent in overcoming these handicaps. In evaluating the over-all efforts undertaken by the agency, the courts should always refer to the statutory guidelines" (61 NY2d at 385 [emphasis added]). An agency has not made diligent efforts to reunite the parent and child if it fails to provide particular services aimed at the barriers to reunification that it has identified. And, as the Legislature recognized, "the degree to which a parent has upheld [their] obligations to [their] children cannot be meaningfully measured when the agency itself has not undertaken diligent efforts on behalf of reuniting parent and child" (id.). Indeed, the Sheila G. court cited research showing that a parent's ability to overcome barriers to reunification may correlate to the agency's commitment and actions. As the research found, " 'parents who perceive their child care agency as unhelpful and as opposing their reunification with their child are less frequent visitors and are less likely ever to regain custody' " (id. at 382, quoting Marsha Garrison, Why Terminate Parental Rights?, 35 Stanford L Rev 423, 483 [1983]). Thus, the agency's efforts, and the degree to which they address the family's individual needs and are designed to help them overcome barriers, "may have a profound practical effect on what later may be viewed as the success or failure of the parents' efforts to plan for the future of the child" (id.).

Economic challenges, like those experienced by father, are often the most difficult to overcome because lack of financial resources may be at the root of other barriers to reunification. The Supreme Court in Santosky recognized that parents in termination proceedings "are often poor," hindering their efforts to regain custody (455 US at 763). Our Court has also recognized this obstacle to reunification, as well as an agency's obligation to take diligent efforts to address poverty and its role in family separation:

"The Legislature has placed primacy on the right of parents to raise their children and the desirability of children to be with their natural parents. Though others may offer more comfort and be better able to provide for a child than [their] own parents, and though it may be argued that freeing a child for adoption by a foster family in a given situation serves the best interests of the child, still the drastic step of severing parental rights for neglect can only be taken when there has been compliance with the statute" (Matter of Jamie M., 63 NY2d 388, 394 [1984]).

To be sure, an agency "need not guarantee that parents will no longer be poor or unemployed" (id.). However, "neither can it, without more, simply impose on impoverished parents the usual plan, including the requirement, for the return of their child, that they have a means of support and suitable home" (id.). To the [*6]extent that a parent's financial circumstances pose a barrier to reunification, the statutory scheme requires an agency "to make some attempt to assist parents, with . . . the procurement of housing and employment where that is necessary in order to help them overcome" those problems (id. at 395).

Courts must also consider whether the parent has been "utterly unco-operative or indifferent" (Sheila G., 61 NY2d at 385) and thus undermined the agency's attempts at diligent efforts. "Parents must themselves assume a measure of initiative and responsibility," and their failure to utilize "services and material resources will be taken into account in determining whether parents have in fact met their statutory responsibility" (Jamie M., 63 NY3d at 393). Absent such recalcitrance by the parent, however, an agency is held to its burden. As the Court explained in Sheila G.:

"[W]hen an agency has assisted a parent through meaningful efforts to provide counseling with respect to a problem (psychological, physiological, financial, and the like) that impedes the return of the child, to assist in planning for the child's future, to aid in the procurement of housing or employment, and to schedule regular and meaningful visits with the child, it will be found that the agency has satisfied its statutory duty" (id. at 384).

Standard of Review

/Para>

The Court "may review findings of fact, reached by the trial court under the proper evidentiary standard and affirmed by the Appellate Division, only to determine whether they enjoy support in the record" (Matter of Hailey ZZ., 19 NY3d 422, 430 [2012], citing Matter of Star Leslie W., 63 NY2d 136, 147 [1984]). However, father's argument that the agency failed to identify and provide services to address his specific needs to overcome the barriers to reunification raises a question of law as to the threshold showing required for an agency to establish diligent efforts in support of a finding of permanent neglect by clear and convincing evidence. Proof in the record that the "child-care agency . . . has satisfied its statutory obligation is a threshold consideration and a necessary prerequisite to any determination of permanent neglect" (Sheila G., 61 NY2d at 385-386; see also Matter of Michael B., 58 NY2d 71, 73 [considering the legal issue of whether "the evidence in th(e) record is legally insufficient to meet the clear and convincing evidence standard" in a termination of parental rights proceeding]). These legal standards are well established, and the parties do not contest them. Instead, they dispute the application of those standards here, where the father required linguistically and culturally appropriate services and particular assistance to address the obstacles to reunification that the agency identified.[FN6]

III.

The Agency Failed to Undertake Diligent Efforts

The record evidence is legally insufficient to support a finding that the agency met its burden of establishing by clear and convincing evidence that it undertook diligent efforts to strengthen father's and the child's relationship. First, the agency did not take adequate steps to overcome the persistent language barrier between father and the child, the caseworker, and the foster parents. Most troublingly, the agency utterly failed to provide interpretation services during father's visits with his child. This failure meant that father could not communicate with the caseworker, and consequently, father was unable to receive feedback or discuss additional services during visits. The lack of interpretation services during visits also meant that father could not contemporaneously communicate with the child's foster parents. Even if the agency could not place the child in a Fuzhou- or Mandarin-speaking foster home, the record is devoid of proof of any steps [*7]the agency undertook to help the child learn or be exposed to his parents' native or spoken languages, outside of hearing his parents speak during visits. Notably, father expressed discomfort during visits without interpretation services. He also informed his prior caseworker that he wanted to communicate with the agency, "but the language barrier ma[de] that difficult."

Contrary to the dissent's claim, the fact that the child had developmental and speech delays cannot excuse the agency's failure to address the language barrier (see dissenting op at 5). Not exposing the child to Fuzhou or Mandarin meant that, during critical years for language acquisition, the child had no exposure to either language. By placing the child in a succession of homes where no one spoke Fuzhou or Mandarin during the child's early developmental years, the agency made no efforts to compensate for this obstacle by placing the child in a Fuzhou- or Mandarin-speaking educational or social setting. In addition, the agency often failed to notify father of the child's medical appointments or offer to provide an interpreter, even though father informed the agency that he was concerned about his child and requested "to be updated on all medical and other well-being appointments." Further, the language barrier at visits prevented father from communicating with his caseworker or the child's foster parents, repeatedly depriving him of pivotal opportunities to receive feedback and discuss his service plan. Relegating such opportunities to periodic conferences was insufficient on this record to support a finding that the agency made reasonable efforts to address obstacles to father's reunification with the child.[FN7]

The agency's failures exacerbated the child's disconnection from his father's culture and language by solidifying the language barrier between the child, his parents, and the foster parents. The agency's attempted efforts to accommodate the father's linguistic needs by providing interpreters in limited contexts did not reasonably support parent-child bonding. The agency also failed to present evidence why, after the caseworker learned father's primary language by happenstance at a court appearance, the caseworker took an entire additional year to raise with her supervisor the prospect of finding a Fuzhou interpreter for subsequent conferences. Notably, the agency failed to explain why it took action that may have violated a state regulation that requires service agencies to make "reasonable efforts . . . to communicate with the child and [their] family in their primary language" when providing services aimed at enabling a child in foster care to "return to [their] family at an earlier time than would otherwise be possible" (18 NYCRR 423.2 [b]; 423.4 [m] [2]). The agency also failed to present evidence of why it acted in apparent contradiction to ACS policy, which requires agency staff to "proactively initiate the conversation about the individual's/family's preferred language" when working with individuals who are limited English proficient (Administration for Children's Services, Language Access Policy, 7 [2021], available at https://www.nyc.gov/assets/acs/pdf/immigrant_services/2021/LanguageAccessPolicy.pdf [last accessed Sep. 19, 2025]).

It bears emphasizing that before an agency can seek to terminate a parent's fundamental right to the custody and care of their child, it must ensure clear and precise communication so that the parent knows what they need to do and understands how the agency will assist them. The statutory, regulatory, and policy mandates assume the same. Here, by linguistically isolating father from his child and the child's caretakers, the agency failed to make diligent efforts to strengthen the parental relationship.

Second, the agency failed to provide father with services that meaningfully assisted him with overcoming the "primary" barrier to reunification of father's apparent "lack of insight" into mother's mental illness, and the additional barrier that father's low-wage employment made it difficult to visit the child as often as the agency recommended. The record demonstrates that the agency failed to provide father with linguistically and culturally appropriate services to improve his understanding of mother's mental health [*8]needs, or to help him learn how to care for his child in a household with a mother with schizophrenia. The agency did not refer father to individual therapy sessions or support groups, to assist father in overcoming his own obstacles to appreciating mother's mental illness and understand how best to provide for his son in light of that illness. Although the record contains evidence that the agency informed father that he could attend mother's therapy sessions, it also demonstrates that mother did not regularly attend her own sessions, and the agency made no arrangements for father to discuss the sessions he did attend in order to gain the necessary insight the agency claimed he lacked. Moreover, even when father said that he was willing to hire a babysitter rather than leave his child alone with mother, the agency took no steps to help father find, or cover the cost of, this childcare.

With respect to father's employment, the agency was aware of father's economic circumstances, including that his employment resulted in constant travel out of state and that he was attempting to attend visits in the middle of his shifts. Although father did not recall asking for help to find local work, there is nothing in the record to indicate that the agency offered such assistance. The dissent's attempt to minimize this failing is unpersuasive (see dissenting op at 6-7). The agency made no efforts to help father search for local employment, which could have allowed the father to visit the child more often and ameliorating one of the barriers to reunification that the agency itself identified. Further, the agency delayed dyadic therapy for two years, even though the agency identified it as helpful to improve the parental relationship and the quality of the visits. Through no fault of father, he was unable to begin dyadic therapy sessions until just days before the agency filed a termination petition.

Furthermore, the agency provided no evidence that father was uncooperative or intentionally undermined its efforts to provide services meant to further the goal of reunification. The record shows that father attended services when provided, and that he visited his child as his work schedule allowed, including taking exhausting same-day bus trips in and out of the City to be with his child and return to work in time for a night shift. Father thus acted in accord with his express statement to the agency that he wanted to be reunited with his child.

The dissent misunderstands this Court's power of review when claiming that we "[e]schew[ ] the proper standard of review," because we detail "more effective steps the agency could have taken to promote reunification" (dissenting op at 3-4). "Whether there is sufficient evidence in the record to satisfy the clear and convincing standard presents a question of law reviewable by this Court" (Matter of Westchester County Med. Ctr. [O'Connor], 72 NY2d 517, 529 n 3 [1988]). Because the "clear and convincing evidence standard . . . forbids relief whenever the evidence is loose, equivocal or contradictory," we must review the record to ensure that Family Court's termination of father's parental rights did not rest on evidence of that nature (id. at 529 ["Nothing less than unequivocal proof will suffice . . . "]). "Reviewing the entire record in this manner does not involve making new factual findings, as the dissent suggests" (id. at 529 n 3; cf. dissenting op at 6-7).

Indeed, the dissent's insistence that we must overlook the deficiencies in the evidence is plainly contrary to the statutory scheme and our duty to review for sufficient compliance. Indeed, we cannot measure the agency's diligence in a vacuum. Each example we provide of what the agency failed to establish is an objective reference point. The comparison makes all the more glaring the agency's failure to undertake diligent efforts.

Family Court concluded that the agency's efforts were "minimal," and that it should have done more. Although the court correctly articulated the relevant legal issue—whether the agency made diligent efforts to strengthen the parental relationship—it relied on Appellate Division case law that appeared to permit a diligent-efforts finding based on a minimal standard. We reject that such minimal efforts can, as a matter of law, constitute diligence. Holding that the agency's minimal efforts were sufficient is fundamentally at odds with the agency's high burden of proof and its obligation to make efforts to foster reunification based on a parent's particular needs. The record here establishes that the agency was not diligent, as it did not make [*9]"affirmative, repeated, and meaningful efforts to assist the parent in overcoming [the obstacles]" to reunification (Sheila G., 61 NY2d at 385).

Finally, while the dissent notes that the child has now been in the foster care system for over 11 years and decries our decision as causing "further delay" (dissenting op at 8), it is the agency's failure to undertake diligent efforts in the first place, from the start of its intervention in the family's life 11 years ago, that creates the present state of affairs, not father's efforts to vindicate his constitutional right to the care and custody of his child. The delay as this case worked its way through the courts is unfortunate, but it is the potential result in any case where an agency removes a child from their home for a lengthy period and then fails to undertake the requisite diligent efforts to strengthen the parental relationship. Such a delay cannot justify abdicating our role in holding the agency to its statutory burden (see Sheila G., 61 NY2d at 285-286). The parent's core constitutional right to the care and custody of their child demands no less.

IV.

Conclusion

Clear and convincing evidence of an "agency's diligent efforts to encourage and strengthen the parental relationship" is a demanding standard (Sheila G., 61 NY2d at 380). That heavy burden applies to agency conduct for good reason. Every parent has a constitutional right to the care and custody of their child—an interest "far more precious than any property"—and any lesser standard risks erroneous termination and irreparable damage to the family (Santosky, 455 US at 758-759). Because "the state's first obligation is to help the family with services to prevent its break-up or to reunite it if the child has already left home" (Social Services Law § 384-b [1] [a] [iii]), an agency must identify the obstacles to reunification and execute a plan intended to address the family's particular challenges. Some cases require more services than others, and some require language assistance and mental health services, as was the case here. Those services must allow a parent to take maximum advantage of the opportunity to address the causes that led to a child's removal in the first instance. The record in this proceeding does not support a finding that the agency established its statutory burden that it diligently worked toward reunification.

Accordingly, the Appellate Division's order should be reversed, without costs, and the petition dismissed.


CANNATARO, J. (dissenting):

KYZ, the child who is the subject of this termination of parental rights proceeding, has faced tremendous challenges for most of his life. He was removed from his parents' custody days after his birth [*10]primarily because his mother suffers from schizophrenia that renders her unable to adequately care for him. Following removal, father, an itinerant worker in the restaurant industry who has historically only found work in places far outside New York City, encountered difficulties maintaining a visitation schedule. Moreover, father speaks very little English and cannot read or write in any language, presenting a host of communication challenges. Additionally, the child was diagnosed with developmental delays at a very young age which rendered him largely nonverbal during visitation. Both parents were adjudicated to have neglected the child, and mother's parental rights were eventually terminated, a determination that is not on appeal here.

I agree that the New York City Administration for Children's Services was under a legal obligation from the time it placed KYZ in its care to exercise diligent efforts to encourage and strengthen the parental relationship between the child and his father, with a goal towards reunification. Those efforts were ultimately unsuccessful in this case. And, it can hardly be disputed that the relationship between father and child might have benefitted from a greater amount and better-coordinated delivery of agency resources. But our precedent makes plain that this is not the applicable legal standard. Because the majority, in the process of cataloging what it finds to be the many failures of respondent to exercise better efforts at reunification, articulates a novel and enhanced standard of review, and engages in impermissible factfinding, I respectfully dissent.

The majority fundamentally mischaracterizes the legal issue raised on this appeal. Properly framed, the issue is whether there is record support for the affirmed finding of permanent neglect and, more specifically, for the affirmed finding that the agency satisfied its statutory obligation to make diligent efforts to facilitate the child's return to father. Under the circumstances of this case, I would conclude that there is.

In order to determine that a parent has permanently neglected their child, the court must find that the petitioning agency has demonstrated by clear and convincing evidence that, during the relevant time period following the child's placement in the agency's care, the parent failed "substantially and continuously or repeatedly to maintain contact with or plan for the future of the child, although physically and financially able to do so, notwithstanding the agency's diligent efforts to encourage and strengthen the parental relationship" (Social Services Law § 384-b [7] [a]; see Matter of Sheila G., 61 NY2d 368, 380 [1984]). "[C]onsistent with the health and safety of the child," the agency's primary responsibility is to provide services that will help reunite the family (Social Services Law § 384-b [1] [a] [iii]; Matter of Jamie M., 63 NY2d 388, 394 [1984]). The statute, consequently, further defines diligent efforts as "reasonable attempts by an authorized agency to assist, develop and encourage a meaningful relationship between the parent and the child, including but not limited to," arranging for visitation and providing services to address the problems preventing the child's return (Social Services Law § 384-b [7] [f]; see also Matter of Star Leslie W., 63 NY2d 136, 142 [1984]). Given that this a fact-laden determination, it is well-settled that Family Court's affirmed findings, made under the proper evidentiary standard, are reviewable only for record support (see Matter of Hailey ZZ. [Ricky ZZ.], 19 NY3d 422, 430 [2012]).

The majority sets forth a litany of deficiencies in the agency's handling of father's case. Eschewing the proper standard of review, the majority instead conducts its own wide-ranging factual assessment of other, more effective steps the agency could have taken to promote reunification, in pursuit of what is essentially a de novo review of the record. In so doing, the majority casts father's fact-bound argument that the agency failed to make diligent efforts as raising a question of law as to the threshold showing an agency must make to satisfy its statutory burden, citing to no relevant supporting authority (see majority op at 17, citing Sheila G., 61 NY2d at 385-386 [stating that the agency has the initial burden of proving it has satisfied its statutory duty] and Matter of Michael B., 58 NY2d 71, 73 [1983] [addressing whether the Appellate Division properly applied a new legal standard imposed by the United States Supreme Court while the appeal was sub judice]; see also majority op at 22, citing Matter of Westchester County Med. Ctr. [O'Connor], 72 NY2d 517, 522, 529 n 3 [1988] [addressing whether there was clear and convincing proof that the subject hospital patient had made a "firm and settled commitment, while competent," to decline life-sustaining [*11]medical assistance])[FN1]. The majority's inability to cite any apposite case supporting that flawed premise is telling. Its adoption of a legal standard altogether foreign to this context is as unreasoned as it is sure to sow confusion in the lower courts.

On the merits, with respect to the agency's claimed failure to adequately accommodate father's language needs, the majority seems to reach the conclusion that, as a matter of law, the agency's efforts were lacking because they failed to provide an interpreter at visitation and failed to communicate with father in his preferred language. While the record does not reveal why the initial communications with father were made in Mandarin, instead of his preferred language of Fuzhou, it does indicate that neither the agency nor the Mandarin interpreter perceived that father had any difficulties or deficits in understanding the language. To the contrary, the testimony was that he was able to comprehend the proceedings and consistently provided "logical answers" in Mandarin. Father himself confirmed that he was of "average" fluency in the language. It is therefore unsurprising that at oral argument, father repeatedly confirmed that his claim on appeal does not rest upon the agency's provision of Mandarin interpretation. In any event, the record reveals that the agency and father communicated adequately and effectively via the Mandarin interpreter that the agency provided.

Significantly, our review of the agency's diligent efforts in this regard is limited to the period prior to the filing of the petition in August 2017. The child had just turned three years old at that time, and, as noted above, had been diagnosed with special needs, including developmental delays. The testimony at the fact-finding hearing was that the child was nonverbal for the first two of those years and was "[l]imited in verbal speech" for the third. Stated simply, the language barrier was not an obstacle to reunification at the time the petition was filed. Rather, Family Court confirmed that it was the infrequent and inconsistent nature of the visitation, more than the child's placement in an English/Spanish-speaking household, that "caused a strain in the bonding process." The agency facilitated visitation with the child, communicated with father through an interpreter over the phone in a language he understood and provided him with feedback regarding his interaction with the child in their team conferences. They also referred him to a parenting class in Mandarin and to dyadic therapy through a Fuzhou interpreter. Under the circumstances, there is record support for the affirmed finding that the agency satisfied its burden.

The primary barriers to reunification actually identified by the agency were father's failure to engage in regular visitation and the failure to appreciate the nature of mother's mental illness, as well as its impact on her ability to safely care for the child. In addressing these issues, the agency developed a service plan, facilitated visitation with the child and provided father with transportation assistance in the form of MetroCards. The agency also accommodated father's work schedule, ultimately reducing visitation to once or twice a month at his request, while advising him of the need for more frequent visitation in order to establish a bond with the child. Nonetheless, "[m]ost of the time," father left his visits with the child "[a]bout half an hour" early. Finally, the agency encouraged father to attend mother's therapy sessions in order to better understand her mental illness. The reviewing courts with fact-finding power found that the agency satisfied the diligent efforts standard. There is support in the record for this determination and it is not our role to determine whether the agency could have done more.

Notably, the majority engages in its own fact-finding by depicting father's "economic circumstances" and the "low-wage" nature of his employment as factors identified by the agency as impacting his failure to engage in consistent visitation (see majority op at 20-21). As stated above, the agency and the courts below certainly identified the lack of consistent visitation between father and child as a significant obstacle, but [*12]neither court considered father's economic status a factor in analyzing the agency's diligent efforts. To the contrary, Family Court specifically observed that "money—providing financial support and stable housing was not the issue in this case." The majority's disregard of this affirmed factual finding—under the guise of answering what the majority insists is a "question of law" (majority op at 17)—is patently improper (see NY Const, art VI, § 3 [a] [with narrow irrelevant exceptions, "(t)he jurisdiction of the court of appeals shall be limited to the review of questions of law"]).

The majority also portrays the Family Court as having accepted "minimal" efforts by the agency in satisfaction of the diligent efforts standard by quoting extensively from the court's oral decision (see majority op at 10-11, 22-23). The court's subsequent written opinion, however, clarified that "the agency proved [the permanent neglect] cause of action and met their burden of proof to show it made diligent efforts," and that "the agency's efforts met the minimum statutory requirement that the efforts be reasonable." Although clearly Family Court expressed that it would have liked the agency to do more, it did, in fact, apply the correct legal standard. What comes through in Family Court's oral decision is the court's conclusion that the agency was making reasonable efforts and that father "failed to respond accordingly." In other words, the agency's efforts made no impact on father's insight into either mother's mental illness or the need for more consistent visitation in order to bond with the child. I agree with both the application of the diligent efforts standard by the courts' below, and with the determination that it is in the best interests of this child to be freed for adoption. Therefore, I would affirm the Appellate Division order.

Finally, it cannot be disputed that the current situation, in which father and child do not speak the same language, is regrettable. It may even be indicative of deeper systemic problems in both the agency's handling of foster care placements and the time it takes for cases such as this to wend their way through the Family Courts. But the present reality is that KYZ has now been in the foster care system for more than 11 years. More than a year ago, the Appellate Division noted that KYZ "was living in a loving foster home, where his extensive special needs were being met, and his foster mother wanted to adopt him" (228 AD3d at 562). Before this Court, the Attorney for the Child, in a brief supporting affirmance, notes that the child is "awaiting adoption" and that "Family Court has been holding 'freed child' permanency hearings." Now the entire process is undone. Whatever else the majority hopes to achieve, the result reached today will cause further delay and continued instability in this child's life.

Order reversed, without costs, and petition dismissed. Opinion by Judge Rivera. Chief Judge Wilson and Judges Troutman and Halligan concur. Judge Cannataro dissents and votes to affirm in an opinion, in which Judges Garcia and Singas concur.

Decided October 21, 2025

Footnotes



Footnote 1: Fuzhou is a dialect of the Fujian province in Southeast China (see Cathryn Donohue, The Interaction of Tones and Vowels in Fuzhou, Berkeley Linguistics Society, 97 [2007]). The dialects spoken in urban and rural areas of Fujian are "quite different," and "accents may even vary in different regions within the city of Fuzhou" (see Shuxiang You, Yanrong Du, and Qingyi Chen, Production of Mandarin and Fuzhou lexical tones in six- to seven-year-old Mandarin-Fuzhou bilingual children, 71 Acta Linguistica Academia 309, 317 [2024]). There is a sizable Fuzhounese population in the City, where, according to a 2011 article, "[t]he major Fuzhounese associations . . . claim between 300,000 to 500,000 Fuzhounese . . . have come to and through New York City since the 1980s" (Kenneth J. Guest, From Mott Street to East Broadway: Fuzhounese Immigrants and the Revitalization of New York's Chinatown, 7 Journal of Chinese Overseas 24, 29 [2011]). In 2011, "Fuzhounese represent[ed] the majority of new Chinese immigrants to New York City and ha[d] . . . surpassed the total Cantonese population in Manhattan's Chinatown and Brooklyn's Chinese community" (id.).



Footnote 2: Mandarin is distinct from Fuzhou in vocabulary, tonal characteristics, and phonetics. For example, Fuzhou has seven tones, while Mandarin has four (see You et al., Production of Mandarin and Fuzhou lexical tones in six- to seven-year-old Mandarin-Fuzhou bilingual children at 310). The languages have "different tonal inventories, with distinct pitch patterns and tonal contrasts" (id. at 316), and they are not mutually intelligible (see Yizhe Jiang, Having dumplings with a fork: language use and ideologies of a Fuzhounese-American youth, Journal of Multilingual and Multicultural Development 1, 3 [2024]).

Footnote 3: After the agency filed its termination petition and during the two years leading up to the hearing, father was able to work exclusively in the City.

Footnote 4: Dyadic therapy focuses on a child's relationship with a parent and is "based on a theoretical understanding of attachment and intersubjective relationships; and the impact of developmental trauma" (Dyadic Developmental Psychotherapy, https://ddpnetwork.org/about-ddp/dyadic-developmental-psychotherapy/ [accessed Sep. 19, 2025]). A child and parent work together, with the goal that "[t]he child gains relationship experience which helps [them] to grow and heal emotionally. Family members develop healthy patterns of relating and communicating" (id.).

Footnote 5: Termination of mother's parental rights is not at issue on this appeal.

Footnote 6: Father did not preserve, and he does not now raise, a claim that the agency's conduct violated a New York or federal antidiscrimination law or regulation. We therefore limit our analysis to whether the agency met its burden under Social Services Law § 384-b.

Footnote 7: Contrary to the Appellate Division's conclusion, the record does not support that father refused to learn English, as there is no evidence that the agency referred father to English language instruction or otherwise helped him access relevant learning resources. Father does not challenge the Appellate Division's determination on this issue as an inappropriate factor in assessing the agency's efforts, and we therefore have no occasion to opine on it.

Footnote 1: A look at the language replaced by the ellipsis in the passage quoted from Westchester County Med. Ctr. reveals the lengths to which the majority must go in order to transform its factual review into a question of law. The full quotation is "[n]othing less than unequivocal proof will suffice when the decision to terminate life supports is at issue" (majority op at 22, citing Westchester County Med. Ctr., 72 NY2d at 529 [omitted language italicized])."